Refund Policy Theresa Gendron - Your Soul Loves the Truth
All refund (unless otherwise noted) requests must be made in writing and received:
At least 2 weeks prior to the start date of the seminar/program. A full refund will be issued with a deduction of $100.00 processing fee .
7-14 days prior to the start date of the seminar/program, will receive a 50% refund, with a deduction of $150.00 processing fee.
Less than 7 days prior to the program or the first day of the class/program no refunds.
In cases of natural or medical emergency, or any circumstances that arise in which a seminar/ program requires cancelation or rescheduling:
The participant may reschedule for the next similar seminar/program without occurring additional fees for the seminar/program. Example – 28 Day Soul Coaching program may be replaced with any 28 Day Soul Coaching Program. A soul coaching Certification program may rescheduled with a Soul Coaching Certification Program.
If the participant decides not to reschedule- a full refund will be processed as soon as possible and should not take longer than 30 days. COACHING SESSIONS Payment is required the previous day to allow processing day. Additional cost will occur for PAYPAL or SQUARE. Basic price will apply for CASH or Apple Pay.
Program/events are a safe and sacred place for sharing. Personal stories or events shared by individuals are done so in privacy. Members are reminded that all information is private and they must keep the information shared my fellow participants private. By honoring each other, the programs become a safe place for sharing.
The leader of the program can share only stories without any identifying factors that my allow guest to identify or connect the story with an individual. Participants can expect anonymity.